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New Harbor Capital Portfolio Company Fix-It 24/7 Completes Acquisition of On Time Experts

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Strategic acquisition will expand the Company’s reach into new Dallas-Fort Worth market

New Harbor Capital portfolio company, Fix-It 24/7 (“Fix-It”, “the Company”), has completed the acquisition of On Time Experts (“OTE”). This strategic acquisition will launch Fix-It’s multi-branch operating strategy and bring the platform into a new market.

Founded in Dallas in 1965, OTE provides HVAC and plumbing repair and replacement services to the Dallas-Fort Worth metropolitan area. On Time Experts has over 50 employees providing expert service with a local feel to the communities throughout the growing Dallas-Forth Worth MSA. Notably, OTE has built a loyal customer base through its years of operating in the market.

“We are thrilled to take this next step in our growth strategy,” said George Donaldson, Chief Executive Officer of Fix-It. “We evaluated many companies in Dallas and quickly realized a strong mutual fit between On Time Experts and Fix-it 24/7. There are few similarly respected and established companies like On Time Experts. We look forward to continuing to grow the business and providing the same top quality service clients have come to expect.”

“We are very excited to be joining together with the Fix-It team,” added Randy Kelley, Owner of On Time Experts. “Fix-It’s growth, proven track record of success, and welcoming company culture gave me the confidence needed to transition my business and employees to a good home.”

“This is an important step in Fix-It’s multi-branch operating strategy and has been part of our strategic vision since partnering with the team,” said Ed Lhee, Partner at New Harbor Capital. “We look forward to watching the Company continue to grow across multiple markets moving forward.”  

Headquartered in Golden, Colorado, Fix-It 24/7 is a leading provider of non-discretionary home maintenance, repair, and replacement services, across HVAC, electrical, and plumbing. Fix-It exclusively serves the residential home segment, providing around-the-clock services through a technically-skilled and certified staff of technicians and installers.

New Harbor Capital completed a majority equity investment in Fix-It in June of 2020.

About Fix-It 24/7

Fix-It 24/7 is the source for all plumbing, heating, electrical, and AC repairs and upgrades, serving the entire Denver Metro Area. The Company takes pride in providing all customers with world-class customer service. From the initial phone call to the completion of repair, installation, or maintenance, Fix-It assures customers will be treated with the utmost care, respect, and empathy, and is committed to treating each and every customer as if they’re members of the extended family. For more information, visit

About On Time Experts

On Time Experts is a premier HVAC and plumbing repair and replacement services company. The Company has been proudly serving the Dallas-Fort Worth metropolitan area for over 50 years since its founding by Bob Dolton in 1965. With over 50 employees, On Time Experts provides expert service and prides itself on treating its customers like family. For more information and a complete list of services, visit