Industry
Technology-Enabled Services
We invest in technology to accelerate market growth.
Investing in Technology That Changes the Game
Technology enablement for services businesses used to be a differentiator – it is quickly becoming a necessity. As the shift to the digital economy accelerates, businesses across all sectors are driven to adopt technology in new and innovative ways. For business services companies in particular, we believe the need to execute with excellence has never been greater.
We believe services businesses must leverage technology capabilities in addition to having a deep understanding of customer and market needs, thereby enabling the development of new business models to address known challenges. While allowing their customers to be more efficient and effective, tech-enabled services companies are similarly characterized as highly scalable and efficient, with strong recurring revenue models and operating leverage.
New Harbor Capital invests across the tech-enabled services landscape – from businesses leveraging existing technologies, platforms and tools to deliver B2B services with excellence, to business services companies that have developed or are developing proprietary technologies to drive new and differentiated models – in all cases focused on accelerated growth, enhanced operating efficiencies and sustainable competitive advantages.
When you partner with New Harbor Capital, you gain access to a team of experienced tech-enabled services investment principals and partners that work relentlessly to support your business — and ensure you achieve your full potential.
Our Focus Areas in Tech-Enabled Services
Technology-Enabled Services
Business Intelligence & Data Analytics
We believe the ability to harness data and analytics to make smart business decisions is the lifeblood of successful organizations, enabling businesses to better understand how they’re performing and identify areas for improvement. As businesses become increasingly digitized, there are more opportunities than ever to harness these insights to support business success.
Jocelyn Stanley
Partner
Technology-Enabled Services
Supply Chain & Logistics
Despite extensive investments in automation, we believe meaningful opportunities remain within supply chain and logistics to further leverage technology and information to drive more efficient spend for clients. Freight and logistics spend is one of the most rapid growth areas of the P&L. The need to balance ever-faster customer delivery expectations in an increasing cost environment is driving more and more businesses to seek out spend management partners.
Jocelyn Stanley
Partner
Technology-Enabled Services
Compliance
Businesses are faced with continuously evolving compliance requirements and complexity, while also facing increased internal and external stakeholder pressure for transparency beyond mandated compliance areas. With evolving technologies enabling a compliance evolution, numerous opportunities exist for compliance-as-a-service models across targeted end markets such as healthcare and life sciences, education, and financial services.
Jocelyn Stanley
Partner
Technology-Enabled Services Success Stories
“The New Harbor principals were strategic thinkers who really took the time to understand our business. They brought outstanding independent directors into the board, and contributed industry-specific strategic value to our company. In the end, their guidance was instrumental in preparing ARC to become a public company.”
ARC Document Solutions, Founder
Mohan Chandramohan“From the first encounter it was obvious our organizations shared similar values as well as a growth-oriented mindset. New Harbor’s depth of experience working with owner-operators, their track record of successfully accelerating growth, and their focus on building quality businesses were critical factors in our evaluation, and we are excited to have them as our partner.”
CEO
George DonaldsonNew Harbor Capital’s Target Industries
Our thesis-based approach enables us to identify and invest in high-potential companies in industries where we have deep expertise, focus and connectivity. Explore the industries targeted by New Harbor Capital.
We focus on investments dedicated to the ongoing training and upskilling of healthcare professionals.
We leverage industry connectivity and know-how to invest in companies that marry healthcare and technology to strengthen patient care and outcomes.
New Harbor Capital focuses on businesses that utilize technology to improve learning outcomes, increase access and promote transparency — both inside and outside the classroom.
We focus on investments dedicated to the ongoing training and upskilling of healthcare professionals.
We leverage industry connectivity and know-how to invest in companies that marry healthcare and technology to strengthen patient care and outcomes.
New Harbor Capital focuses on businesses that utilize technology to improve learning outcomes, increase access and promote transparency — both inside and outside the classroom.
We focus on investments dedicated to the ongoing training and upskilling of healthcare professionals.
We leverage industry connectivity and know-how to invest in companies that marry healthcare and technology to strengthen patient care and outcomes.
New Harbor Capital focuses on businesses that utilize technology to improve learning outcomes, increase access and promote transparency — both inside and outside the classroom.
We focus on investments dedicated to the ongoing training and upskilling of healthcare professionals.
We leverage industry connectivity and know-how to invest in companies that marry healthcare and technology to strengthen patient care and outcomes.
New Harbor Capital focuses on businesses that utilize technology to improve learning outcomes, increase access and promote transparency — both inside and outside the classroom.
Get in Touch With Our Tech Investment Team
Let’s start the conversation today.