Industry
Technology-Enabled Services
We invest in technology to accelerate market growth.
Investing in Technology That Changes the Game
Technology enablement for services businesses used to be a differentiator – it is quickly becoming a necessity. As the shift to the digital economy accelerates, businesses across all sectors are driven to adopt technology in new and innovative ways. For business services companies in particular, we believe the need to execute with excellence has never been greater.
We believe services businesses must leverage technology capabilities in addition to having a deep understanding of customer and market needs, thereby enabling the development of new business models to address known challenges. While allowing their customers to be more efficient and effective, tech-enabled services companies are similarly characterized as highly scalable and efficient, with strong recurring revenue models and operating leverage.
New Harbor Capital invests across the tech-enabled services landscape – from businesses leveraging existing technologies, platforms and tools to deliver B2B services with excellence, to business services companies that have developed or are developing proprietary technologies to drive new and differentiated models – in all cases focused on accelerated growth, enhanced operating efficiencies and sustainable competitive advantages.
When you partner with New Harbor Capital, you gain access to a team of experienced tech-enabled services investment principals and partners that work relentlessly to support your business — and ensure you achieve your full potential.
Our Focus Areas in Tech-Enabled Services
Technology-Enabled Services
Compliance Services
Industry regulations across all end markets are increasing both for businesses and individuals in complexity and cost, creating a need for cost-effective solutions that enable adherence with regulations, guidelines, or best practices. New Harbor’s Compliance Services focus includes:
- Facility-based Compliance (e.g., Fire, Life Safety, Security & Monitoring)
- Sector-Specific Regulatory Compliance (e.g., Life Sciences/Pharma, Healthcare Services, K-12 Education, Financial Services)
- Certification & Credentialing
Jocelyn Stanley
Partner
Technology-Enabled Services
Logistics Management
The importance of supply chain and logistics has grown exponentially with the adoption of e-commerce and the increasing expectation of speed to delivery, transforming the attainment of goods into a service experience. Tools and services to manage these complex needs are becoming table stakes for all businesses. Our Logistics Management focus includes:
- Transportation Management Systems
- Supply Chain Network Management
- Spend Audits
- Contract & Modal Optimization
Jocelyn Stanley
Partner
Technology-Enabled Services
Specialty Healthcare Logistics
Healthcare specialty logistics providers are gaining importance in the healthcare value chain, where speed of actionable results drives better, more customized medical care. New Harbor Capital’s Specialty Healthcare Logistics investments focus on the following areas:
- Medical Couriers
- Healthcare Cold Chain
- Medical Waste
- Non-emergency Medical Transport
Drew Nicholson
Vice President
Technology-Enabled Services
Residential Services
Technology and enablement of non-office-based work has facilitated an increased share of work time spent in residential settings. As a result, demand for supportive services and technology focused on residential settings has increased. Our Residential Services focus includes:
- Non-discretionary Home Services (e.g. HVAC)
- Testing & Inspection
- Property Management
- Security & Monitoring
- Home Technology
Drew Nicholson
Vice President
Technology-Enabled Services Success Stories
“The New Harbor principals were strategic thinkers who really took the time to understand our business. They brought outstanding independent directors into the board, and contributed industry-specific strategic value to our company. In the end, their guidance was instrumental in preparing ARC to become a public company.”
ARC Document Solutions, Founder
Mohan Chandramohan“From the first encounter it was obvious our organizations shared similar values as well as a growth-oriented mindset. New Harbor’s depth of experience working with owner-operators, their track record of successfully accelerating growth, and their focus on building quality businesses were critical factors in our evaluation, and we are excited to have them as our partner.”
CEO
George DonaldsonNew Harbor Capital’s Target Industries
Our thesis-based approach enables us to identify and invest in high-potential companies in industries where we have deep expertise, focus and connectivity. Explore the industries targeted by New Harbor Capital.
We focus on investments dedicated to the ongoing training and upskilling of healthcare professionals.
We leverage industry connectivity and know-how to invest in companies that marry healthcare and technology to strengthen patient care and outcomes.
New Harbor Capital focuses on businesses that utilize technology to improve learning outcomes, increase access and promote transparency — both inside and outside the classroom.
We focus on investments dedicated to the ongoing training and upskilling of healthcare professionals.
We leverage industry connectivity and know-how to invest in companies that marry healthcare and technology to strengthen patient care and outcomes.
New Harbor Capital focuses on businesses that utilize technology to improve learning outcomes, increase access and promote transparency — both inside and outside the classroom.
We focus on investments dedicated to the ongoing training and upskilling of healthcare professionals.
We leverage industry connectivity and know-how to invest in companies that marry healthcare and technology to strengthen patient care and outcomes.
New Harbor Capital focuses on businesses that utilize technology to improve learning outcomes, increase access and promote transparency — both inside and outside the classroom.
We focus on investments dedicated to the ongoing training and upskilling of healthcare professionals.
We leverage industry connectivity and know-how to invest in companies that marry healthcare and technology to strengthen patient care and outcomes.
New Harbor Capital focuses on businesses that utilize technology to improve learning outcomes, increase access and promote transparency — both inside and outside the classroom.
Get in Touch With Our Tech Investment Team
Let’s start the conversation today.