Industry
Technology-Enabled Services
We invest in businesses with opportunities to accelerate growth through technology adoption.
Investing in Technology That Changes the Game
Technology adoption is becoming an increasingly important factor in driving growth – in every sector and service. For services companies, the pressure to operate with insight and efficiency has never been greater. Success hinges on maintaining a deep understanding of customers’ evolving needs, creating an environment for employees to utilize best-in-class technology solutions to execute their work, and keeping a pulse on the nuances of the market.
For large, highly fragmented industries, technology-enabled solutions can offer a significant competitive edge. New Harbor Capital seeks to support our partner companies in making the right technology adoption decisions to unlock growth and build sustainable competitive advantages.
By partnering with New Harbor Capital, businesses gain access to a team of experienced investors and advisors who specialize in technology adoption across service sectors. Whether implementing existing technologies or developing new ones, New Harbor helps businesses navigate these challenges to unlock opportunity in fragmented markets.
Our Focus Areas in Tech-Enabled Services
TECHNOLOGY-ENABLED SERVICES
Lab, Testing, and Environmental Services *
Aging demographics, technological advances, and increasing regulatory scrutiny are resulting in a proliferation of opportunities for preventative and proactive testing solutions. Typically, the cost savings attributable to proper compliance and evidence-based decision making creates a compelling ROI scenario for organizations across the healthcare, life sciences, and food sectors. Lab and testing services are positioned to see increased adoption as businesses seek cost-effective solutions to competitively differentiate on quality and prevent disruptive events. New Harbor Capital’s Lab, Testing, and Environmental Services focus includes:
- Analytical Labs
- Support and Maintenance Services
- Testing, Inspection, Certification, and Compliance Services
* The effectiveness of testing and compliance solutions can vary by industry and organization. Cost savings and ROI are not guaranteed and depend on a range of factors, including regulatory changes, implementation success, and organizational adoption.
Bo Mlnarik
Principal
Technology-Enabled Services
Property Services *
Aging infrastructure and technological evolution are creating persistent opportunities for growth and consolidation within property services. Our investment focus is on business models providing non-discretionary services or experiencing an outsourcing trend toward ‘do-it-for-me’ demand. New Harbor Capital’s Property Services focus includes:
- HVAC, Electrical, and Plumbing
- Garage Door and Docking
- Access Control and Perimeter Safety
- Fire and Life Safety
- Building Structure and Foundation Services
- Pest Control
* Market demand for property services can be affected by economic conditions, capital expenditure cycles, and technological disruption.
Ed Lhee
Partner
Drew Nicholson
Principal
TECHNOLOGY-ENABLED SERVICES
Outsourced Technology Services *
Across industries, those who have the ability to invest in and make efficient use of technology are gaining competitive advantages. Companies are turning to outsourced technology to deliver increased expertise and improved business outcomes. New Harbor’s Outsourced Technology Services focus is on business models (service or software) that advance the user’s experience through automated and scalable solutions, including:
- IT Managed Service Providers
- Revenue Cycle Management Solutions
- Sales and Marketing Services
- Customer Engagement Solutions
- Asset Maintenance and Monitoring Solutions
* Technology investments may not produce anticipated efficiencies or outcomes. Integration challenges, cybersecurity risks, and reliance on third-party vendors can limit the benefits of outsourced technology solutions.
Ed Lhee
Partner
Drew Nicholson
Principal
Technology-Enabled Services Stories
“New Harbor’s values, expertise, and commitment to innovation and growth perfectly align with our mission and goals for the future. We look forward to supporting more business owners in achieving their business goals in the coming years.”
Escalon Services, Chairman and Co-Founder*
Ruby Sahiwal“From the first encounter it was obvious our organizations shared similar values as well as a growth-oriented mindset. New Harbor’s depth of experience working with owner-operators, their track record of successfully accelerating growth, and their focus on building quality businesses were critical factors in our evaluation, and we are excited to have them as our partner.”
Fix-It 24/7, CEO*
George DonaldsonNew Harbor Capital’s Target Industries
Our thesis-based approach enables us to identify and invest in high-potential companies in industries where we have deep expertise, focus and connectivity. Explore the industries targeted by New Harbor Capital.
We focus on investments dedicated to the ongoing training and upskilling of healthcare professionals.
We leverage industry connectivity and know-how to invest in companies that marry healthcare and technology to strengthen patient care and outcomes.
New Harbor Capital focuses on businesses that utilize technology to improve learning outcomes, increase access and promote transparency — both inside and outside the classroom.
We focus on investments dedicated to the ongoing training and upskilling of healthcare professionals.
We leverage industry connectivity and know-how to invest in companies that marry healthcare and technology to strengthen patient care and outcomes.
New Harbor Capital focuses on businesses that utilize technology to improve learning outcomes, increase access and promote transparency — both inside and outside the classroom.
We focus on investments dedicated to the ongoing training and upskilling of healthcare professionals.
We leverage industry connectivity and know-how to invest in companies that marry healthcare and technology to strengthen patient care and outcomes.
New Harbor Capital focuses on businesses that utilize technology to improve learning outcomes, increase access and promote transparency — both inside and outside the classroom.
We focus on investments dedicated to the ongoing training and upskilling of healthcare professionals.
We leverage industry connectivity and know-how to invest in companies that marry healthcare and technology to strengthen patient care and outcomes.
New Harbor Capital focuses on businesses that utilize technology to improve learning outcomes, increase access and promote transparency — both inside and outside the classroom.
Get in Touch With Our Tech Investment Team
Let’s start the conversation today.
*Certain statements about New Harbor Capital made by portfolio company executives herein are intended to illustrate New Harbor Capital’s business relationship with such persons, including with respect to New Harbor Capital’s facilities as a business partner, rather than New Harbor Capital’s capabilities or expertise with respect to investment advisory services. Portfolio company executives were not compensated in connection with their participation, although they generally receive compensation and investment opportunities in connection with their portfolio company roles, and in certain cases are also owners of portfolio company securities and/or investors in New Harbor Capital-sponsored vehicles. Such compensation and investments subject participants to potential conflicts of interest in making the statements herein.