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Industry

Technology-Enabled Services

We invest in technology to accelerate market growth.

High-tech private equity professionals working over clipboard
Close up of a business persons analyzing important documents

Investing in Technology That Changes the Game

Technology enablement for services businesses used to be a differentiator – it is quickly becoming a necessity. As the shift to the digital economy accelerates, businesses across all sectors are driven to adopt technology in new and innovative ways. For business services companies in particular, we believe the need to execute with excellence has never been greater.

We believe services businesses must leverage technology capabilities in addition to having a deep understanding of customer and market needs, thereby enabling the development of new business models to address known challenges. While allowing their customers to be more efficient and effective, tech-enabled services companies are similarly characterized as highly scalable and efficient, with strong recurring revenue models and operating leverage.

New Harbor Capital invests across the tech-enabled services landscape – from businesses leveraging existing technologies, platforms and tools to deliver B2B services with excellence, to business services companies that have developed or are developing proprietary technologies to drive new and differentiated models – in all cases focused on accelerated growth, enhanced operating efficiencies and sustainable competitive advantages.

When you partner with New Harbor Capital, you gain access to a team of experienced tech-enabled services investment principals and partners that work relentlessly to support your business — and ensure you achieve your full potential.

Our Focus Areas in Tech-Enabled Services

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Technology-Enabled Services

Compliance Services

Industry regulations across all end markets are increasing both for businesses and individuals in complexity and cost, creating a need for cost-effective solutions that enable adherence with regulations, guidelines, or best practices. New Harbor’s Compliance Services focus includes:

  • Facility-based Compliance (e.g., Fire, Life Safety, Security & Monitoring)
  • Sector-Specific Regulatory Compliance (e.g., Life Sciences/Pharma, Healthcare Services, K-12 Education, Financial Services)
  • Certification & Credentialing

New Harbor Capital team member Jocelyn Stanley

Jocelyn Stanley
Partner

Supply chain and logistics professional taking inventory in warehouse

Technology-Enabled Services

Logistics Management

The importance of supply chain and logistics has grown exponentially with the adoption of e-commerce and the increasing expectation of speed to delivery, transforming the attainment of goods into a service experience. Tools and services to manage these complex needs are becoming table stakes for all businesses. Our Logistics Management focus includes:

  • Transportation Management Systems
  • Supply Chain Network Management
  • Spend Audits
  • Contract & Modal Optimization

New Harbor Capital team member Jocelyn Stanley

Jocelyn Stanley
Partner

Healthcare professionals working on compliance requirements

Technology-Enabled Services

Specialty Healthcare Logistics

Healthcare specialty logistics providers are gaining importance in the healthcare value chain, where speed of actionable results drives better, more customized medical care. New Harbor Capital’s Specialty Healthcare Logistics investments focus on the following areas:

  • Medical Couriers
  • Healthcare Cold Chain
  • Medical Waste
  • Non-emergency Medical Transport

New Harbor Capital team member Drew Nicholson

Drew Nicholson
Vice President

New Harbor Capital residential services HVAC vendors assist customer at home

Technology-Enabled Services

Residential Services

Technology and enablement of non-office-based work has facilitated an increased share of work time spent in residential settings. As a result, demand for supportive services and technology focused on residential settings has increased. Our Residential Services focus includes:

  • Non-discretionary Home Services (e.g. HVAC)
  • Testing & Inspection
  • Property Management
  • Security & Monitoring
  • Home Technology

New Harbor Capital team member Drew Nicholson

Drew Nicholson
Vice President

Technology-Enabled Services Success Stories

ARC Logo

The New Harbor principals were strategic thinkers who really took the time to understand our business. They brought outstanding independent directors into the board, and contributed industry-specific strategic value to our company. In the end, their guidance was instrumental in preparing ARC to become a public company.”

New Harbor Capital Executive Advisor Mohan Chandramohan Mohan Chandramohan
ARC Document Solutions, Founder
Fix-it 24/7 logo

From the first encounter it was obvious our organizations shared similar values as well as a growth-oriented mindset. New Harbor’s depth of experience working with owner-operators, their track record of successfully accelerating growth, and their focus on building quality businesses were critical factors in our evaluation, and we are excited to have them as our partner.”

George Donaldson Headshot George Donaldson
CEO

New Harbor Capital’s Target Industries

Our thesis-based approach enables us to identify and invest in high-potential companies in industries where we have deep expertise, focus and connectivity. Explore the industries targeted by New Harbor Capital.

New Harbor Capital's healthcare investment team
Venn Diagram 1 & 2

Healthcare Education

We focus on investments dedicated to the ongoing training and upskilling of healthcare professionals.

Venn Diagram 1 & 3

Healthcare Technology

We leverage industry connectivity and know-how to invest in companies that marry healthcare and technology to strengthen patient care and outcomes.

Private equity education expert writing in notebook
Venn Diagram 2 & 3

Education Technology

New Harbor Capital focuses on businesses that utilize technology to improve learning outcomes, increase access and promote transparency — both inside and outside the classroom.

Venn Diagram 1 & 2

Healthcare Education

We focus on investments dedicated to the ongoing training and upskilling of healthcare professionals.

High-tech private equity professionals working over clipboard
Venn Diagram 1 & 3

Healthcare Technology

We leverage industry connectivity and know-how to invest in companies that marry healthcare and technology to strengthen patient care and outcomes.

Venn Diagram 2 & 3

Education Technology

New Harbor Capital focuses on businesses that utilize technology to improve learning outcomes, increase access and promote transparency — both inside and outside the classroom.

New Harbor Capital's healthcare investment team
Venn Diagram 1 & 2

Healthcare Education

We focus on investments dedicated to the ongoing training and upskilling of healthcare professionals.

Venn Diagram 1 & 3

Healthcare Technology

We leverage industry connectivity and know-how to invest in companies that marry healthcare and technology to strengthen patient care and outcomes.

Private equity education expert writing in notebook
Venn Diagram 2 & 3

Education Technology

New Harbor Capital focuses on businesses that utilize technology to improve learning outcomes, increase access and promote transparency — both inside and outside the classroom.

Venn Diagram 1 & 2

Healthcare Education

We focus on investments dedicated to the ongoing training and upskilling of healthcare professionals.

High-tech private equity professionals working over clipboard
Venn Diagram 1 & 3

Healthcare Technology

We leverage industry connectivity and know-how to invest in companies that marry healthcare and technology to strengthen patient care and outcomes.

Venn Diagram 2 & 3

Education Technology

New Harbor Capital focuses on businesses that utilize technology to improve learning outcomes, increase access and promote transparency — both inside and outside the classroom.

Get in Touch With Our Tech Investment Team

Let’s start the conversation today. 

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