Through the successful partnership between Royall & Company and the New Harbor team members, the company achieved record new client growth and retention, improvements in productivity and profitability and expansion into new service offerings. As a result of this success, Royall received significant interest from potential acquirors, and was ultimately acquired by The Advisory Board Company in early 2015.
- Built a Board of Directors. Established strategic board of directors with deep education industry expertise.
- Built management team. Augmented management organization to support accelerated growth with key positions added in HR, IT, finance and corporate development.
- Enhanced sales & marketing approach. Reconfigured the sales organization, implementing a team-based approach, a new compensation model, subject matter experts and thought leadership events.
- Guided corporate development. Successfully entered financial aid services through a strategic acquisition and implemented international student recruitment strategy.